Terms & Conditions

Products can be returned within 3 days if unused and in original packaging with receipt. Refunds are processed back to the original payment method. No cash refunds are offered for card payments.

Delivery is within 36–48 hours for in-stock items. Pre-orders and dropshipping products will be delivered within 7 days. Pickup is available upon request.

Orders can be cancelled within 24 hours of placement with no fees. After this period, cancellations are no longer guaranteed.

If an item arrives damaged or defective, contact us within 24 hours of delivery. We will arrange for a replacement or refund once the claim is verified.

Warranty information is listed on product pages. For items covered, support and replacement are provided as per brand terms. Proof of purchase is required.

All prices are listed in Qatari Riyal (QAR) and include applicable taxes unless stated otherwise. We accept secure online payments via debit/credit cards, Apple Pay, and other supported methods through our trusted gateway (TAP).

Our website is protected with SSL encryption to ensure your data and payment information remain secure. We do not store full card details, and customer data is handled with strict confidentiality.

We never share customer data with third parties. You will only receive marketing communications if you explicitly subscribe. We comply with data protection regulations and offer full transparency.

If you face any issue with our products or service, please contact us through our official email or contact form with your order details. Our team is committed to resolving all complaints within 24 hours, ensuring a fair and smooth experience.